Shipping Policies

Shipping Policy - Raju Marvari

Shipping Policy

1. Delivery Areas

We deliver grocery products within a 10km radius of siwan (bihar). For locations beyond this range, availability may vary and additional charges may apply. Customers will be notified in case of any delays.

2. Delivery Schedule

We deliver groceries daily between 7 AM and 9 PM.You may also choose to pick up your order directly if convenient.

3. Delivery Fees

Currently, we offer free delivery on all orders. This policy is subject to change and will be updated here if revised in the future.

4. Order Tracking

Once your order is dispatched, you will receive a notification. You can also track the status of your order in the "My Orders" section of our app.

5. Payment Method

We currently support Cash on Delivery (COD) only. Please ensure someone is available at the delivery address to receive and pay for the order at the time of delivery.

6. Special Instructions

Customers are encouraged to provide any delivery notes (e.g., nearby landmarks, gate codes, or contact person details) to help ensure smooth and timely delivery.

7. Logistics

We partner with trusted local delivery providers. Our logistics team is instructed to contact customers only for delivery-related communication.

Last Updated: March 26, 2025